Helpdesk & Remote PC
| AccessAble Help Desk Pro Edition 2.55 |
Dennis Baggott and Sons |
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Description: http://www.lnsoftware.com/aahdpro.htm
Click here for more information - Click here for a screenshot. |
| Platform: |
Category: Business::Helpdesk & Remote PC |
| Type: Windows2000,Win |
Cost: $499.00 |
Size: 0.00 KB |
Released: 2004-12-31 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Adventnet ManageEngine Desktop Central 5.0 |
AdventNet Inc. |
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Description: This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.Desktop Central helps Network Administrators to reduce Helpdesk calls by proactively configuring the systems & user profiles with its predefined configurations & automated patch deployment. It is meant for Enterprises and not for home users.Key FeaturesSupports Windows 2000, XP, & 2003 OSPredefined configurations to achieve most of the desktop management tasksSoftware and Hardware Inventory with License ManagementAutomated Vulnerability Assessment & Patch ManagementTargets for configuration can be defined using include/exclude criteriaCollection helps to group configurations, which can be applied to same set of targetsProvides the status of the applied configurationsReadymade reports of the Active Directory infrastructureConfigurationsConfigure user desktop with drive mapping, printer config, launch application, folder redirection, shortcut, path & message boxManage System settings with services config, registry settings, local user & group mgmt, power mgmt, custom scripts & schedule taskConfigure Microsoft applications like MS Office, Outlook & IE(Proxy)Secure systems with Windows Security Policies, XP Firewall & AlertsPatch ManagementAutomatic or Scheduled Vulnerability Assesment for Managed SystemsPeriodic Synchronization of Vulnerability DatabaseAutomated Patch Deployment ProcessReports on Patch Vs System and vice-versaSoftware InstallationInstalls software (MSI format) during logon or rebootAbility to assign or publish the softwareOption to uninstallActive Directory ReportsReports on users & computers giving last logon time, IP & MAC addressReports on Group, OU, Site & Domain giving detailed infoReports on Printer and DNS listing SRV records
Click here for more information - Click here for a screenshot. |
| Platform: Windows2000,WinXP,Windows2003 |
Category: Business::Helpdesk & Remote PC |
| Type: Freeware |
Cost: $0.00 |
Size: 0.00 KB |
Released: 2007-06-07 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Adventnet ManageEngine ServiceDesk Plus 6 |
AdventNet Inc |
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Description: ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.Version 6.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, MS-SQL support, billing based on time spent on request, HTML editors for solutions and notifications, & more.The Free Edition allows a single Technician manage upto 25 Workstations.
Click here for more information - Click here for a screenshot. |
| Platform: Windows2000,WinXP,Windows2003,Linux |
Category: Business::Helpdesk & Remote PC |
| Type: Freeware |
Cost: $0.00 |
Size: 0.00 KB |
Released: 2007-02-28 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Been There Done That 2006 |
Dennis Baggott and Sons |
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Description: Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The user interface has also been updated.
Click here for more information - Click here for a screenshot. |
| Platform: Win98,Windows2000,WinXP |
Category: Business::Helpdesk & Remote PC |
| Type: Shareware |
Cost: $169.00 |
Size: 0.00 KB |
Released: 2005-12-28 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Boldcenter Operator Client .NET 4.13 |
Bravestorm, LLC |
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Description: Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Click here for more information - Click here for a screenshot. |
| Platform: Win98,WinME,Windows2000,WinXP,Windows2003 |
Category: Business::Helpdesk & Remote PC |
| Type: Freeware |
Cost: $0.00 |
Size: 0.00 KB |
Released: 2005-05-24 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Boldchat Operator Client .NET 4.80 |
Bravestorm, LLC |
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Description: Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Click here for more information - Click here for a screenshot. |
| Platform: Win98,WinME,Windows2000,WinXP,Windows2003 |
Category: Business::Helpdesk & Remote PC |
| Type: Freeware |
Cost: $0.00 |
Size: 0.00 KB |
Released: 2006-12-25 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| BridgeTrak Help Desk Software 7.0 Build |
Kemma Software |
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Description: Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
Click here for more information - Click here for a screenshot. |
| Platform: WinXP,Windows2000,Windows2003 |
Category: Business::Helpdesk & Remote PC |
| Type: Demo |
Cost: $995.00 |
Size: 0.00 KB |
Released: 2007-05-24 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Cafeman 1.0 |
CafeMan |
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Description: The server keeps track of client loggings as if you were maintaining it! You can convert your system to annoyance free pre-paid card system with this software without changing any of your hardware architecture.The application also supports post-paid users as well, the way you are managing now. You tell the software to create pre-paid cards, you sell the cards. Users can buy pre-paid cards and sign up for an account in the system without even talking to you right from any of the client machines you have!After creating an account, a user can log into his/her account anytime on any machine as long as they have enough credit in the account. On credit expire, the user is automatically logged out of the system, then they can even recharge their account with another prepaid card!There are post paid-users as well who also have accounts created by you and the system keeps track of the usage time for the post paid users too in order for you to bill them later. Client machines remain completely locked until a user logs in. The whole process is controlled from the server.So, your users now don't have to take any extra unnecessary formality to use your cafe! They come in and log into any free machine straight forward & they log out when done. Neither they have to talk to you nor you have to watch them any more!Here are some key features of "CafeMan":· Keeping track of user activity.· Automating the billing process.· Implementing pre paid system.· Relief from the bargaining problems.· Taking care of hundreds of users in a moment.· Being accurate with the management.· This becomes the evidence, if you require.· Guards your cafe against illegal activities.
Click here for more information - Click here for a screenshot. |
| Platform: Win 3.1x,Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003 |
Category: Business::Helpdesk & Remote PC |
| Type: Shareware |
Cost: $49.00 |
Size: 0.00 KB |
Released: 2004-01-01 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Call Centre 1.0.2 |
T A Computing |
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Description: Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It is suitable for any business, big or small, and has many advanced security features.
Click here for more information - Click here for a screenshot. |
| Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Win |
Category: Business::Helpdesk & Remote PC |
| Type: Shareware |
Cost: $120.00 |
Size: 0.00 KB |
Released: 2003-08-11 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Commit CRM 3.7 |
Commit Business Solutions ltd. |
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Description: Commit - CRM, Service and Billing for Small Computer Repair and Computer Services BusinessesCommit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who -* Provide maintenance services* Handle customer support calls and on-site visits* Sell hardware and off-the-shelf software* Perform local repairs* Manage Service Contracts and need full control over their status* Bill customers for labor, expenses and products* Track Customers' Assets - Equipment, Software, Subscriptions and moreRun your computer repair business more efficiently using the Commit QuickBooks Link designed to simplify routine business, accounting and financial management tasks. The Commit Web Interface is employing the latest technologies that enable your employees and customers to access data in Commit through a standard web browser. Commit Web Interface enhances the power of the Commit application by extending its reach to remote users or satellite offices anywhere via the Internet.Satisfy Customers – Your customers will receive a higher level of service as well as greater visibility into the services they have received and the associated costs Increase Productivity by dispatching the right technician to the right call, by measuring the technician's productivity, by letting remote technicians using a web browser manage their open tickets, schedules, tasks and customer information, and by reducing the number of customer "status" phone calls since they can view their status online using a web browser and log new incidents. Note: browser access requires the Commit Web Interface module.Increase Revenues and Always Get Paid by controlling customers' debts and keeping track of services provided to each specific customer according to its service contract and by easily managing and analyzing all charges, including labor, expenses and parts
Click here for more information - Click here for a screenshot. |
| Platform: Win98,Windows2000,WinXP,Windows2003 |
Category: Business::Helpdesk & Remote PC |
| Type: Commercial |
Cost: $249.00 |
Size: 0.00 KB |
Released: 2006-08-17 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| CRMLogix 4.05 |
Relational Logic |
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Description: FREE Workflow-based contact management, CRM and sales force automation. Includes multi-user capabilities, system security and enterprise systems integration. Supports quotations, ordering, reminders and reporting. Professional version supports multiple databases such as SQL/Server, Oracle and Cache as well as a web-based interface.
Click here for more information - Click here for a screenshot. |
| Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Uni |
Category: Business::Helpdesk & Remote PC |
| Type: Freeware |
Cost: $0.00 |
Size: 0.00 KB |
Released: 2005-09-07 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| DataTrack System 2.5.2647 |
Magnoware Systems |
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Description: The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.
Click here for more information - Click here for a screenshot. |
| Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 |
Category: Business::Helpdesk & Remote PC |
| Type: Commercial |
Cost: $349.99 |
Size: 0.00 KB |
Released: 2006-10-23 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| DEKSI CRM for Linux 4.1 |
DEK Software International |
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Description: DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more. Now with call center module, Skype interface, and employee contracts module!
Click here for more information - Click here for a screenshot. |
| Platform: WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Home Premium,Windows Vista |
Category: Business::Helpdesk & Remote PC |
| Type: Shareware |
Cost: $595.00 |
Size: 0.00 KB |
Released: 2007-05-31 |
| Download Application Here |
Submitted on :
2007-07-02 |
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| Desktop Authority 7.05 |
ScriptLogic |
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Description: Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
Click here for more information - Click here for a screenshot. |
| Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Unix |
Category: Business::Helpdesk & Remote PC |
| Type: Demo |
Cost: $0.00 |
Size: 0.00 KB |
Released: 2006-05-15 |
| Download Application Here |
Submitted on :
2007-07-02 |
|
| Desktop Authority Express 6.60 |
ScriptLogic |
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Description: Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
Click here for more information - Click here for a screenshot. |
| Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Unix |
Category: Business::Helpdesk & Remote PC |
| Type: Demo |
Cost: $0.00 |
Size: 0.00 KB |
Released: 2006-05-15 |
| Download Application Here |
Submitted on :
2007-07-02 |
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